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When can a new service be hooked up?

If a tap is already done, a service can be established within one to three (1-3) days. If a tap is required, it may take two to four (2-4) weeks to get service. If a tap with a road cut is required, it can take four to six (4-6) weeks because permits must first be obtained by the WCID No. 17 from Travis County for the road cut. If a meter has already been set and you are transferring service, new service can usually be transferred within 24 hours.

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